Our Sofas Manufacturing Process  ||  Warehouse Information  ||  Showroom Information

Do you have a showroom? Where do you deliver furniture? Do you have furniture in stock or will I have to wait 8-12 weeks? Wow, what a variety of styles and colors ! Do you really have it all in stock? Do you combine shipping cost for multiple furniture order? How long does it take to get a furniture delivery? Do you provide inside placement? How will I know when my furniture will be delivered? What is curb-side delivery? What kind of leather do you use on your leather sets? Is it real leather? What if I received furniture and I don't like it? What if my furniture arrives damaged? How often do you get new styles in stock? What is the Waiting List? What is your cancellation policy? Do you ship to Canada? Do you ship to Alaska and/or Hawaii? Do you have a layaway plan or provide any type of financing options? Can I pay with a DEBIT Card? Is there a sales tax? Is it possible to obtain a leather swatch or a sample of a wood finish on a bedroom? This all seems too good to be true. What's the catch? Is it possible to establish a commercial furniture-vending account with Modern Line Furniture? Do you rent out furniture for special projects, shows and events? Are you a business or a special event planner looking for specific designs to meet you criteria?

Where do you deliver?
We deliver furniture anywhere in the 48 continental states.

Do you have furniture in stock or will I have to wait 8-12 weeks?
Most of the furniture items that we offer are stocked in our New Jersey warehouse facility, and could be shipped out or picked up immediately.

Wow, what a variety of styles and colors ! Do you really have it all in stock ?
Yes, we do! If there is "Add to Cart" button on the item page - it is in stock. If we do not have the item in stock, the "Add to Cart" button will be replaced with the words "Sorry, this item is currently out of stock".

Do you combine shipping cost for multiple furniture order ?
Yes, we do! In fact we offer $300 maximum flat fee shipping cost of the furniture order of any size, to any destination.
For example you may place an order for leather living room sofa set, sectional sofa, dining table with chairs and coffee table and have it all shipped anywhere in the US for just $300.

How long does it take to get a furniture delivery ?
Orders usually ship out and leave our warehouse within 3-4 days. Transit time to any destination in the US is 2-8 business days. If you have your furniture shipped to the address other than your billing address (address where you receive your credit card statements), the shipping address must be on file with your credit card company. Before we ship such orders, we will contact you and your bank on the phone to confirm your information. Making sure that your shipping address is on file with your credit card company will significantly expedite your delivery.

Do you provide inside placement ? 
We provide inside placement only in the immediate area (most parts of New Jersey and New York City). We provide curb side delivery to all other destinations.

How will I know when my furniture will be delivered ?
Once we ship out your furniture - we will email you with all the tracking details. You will be able to track your delivery online. In addition, freight company will call you a day prior the delivery to make an appointment.

What is curb-side delivery?
Curb-side delivery is performed to avoid any possible damage that may occur while unloading and moving the furniture from the delivery truck to your home. All of our furniture pieces are securely packed using foam, cardboard and shrink wrap as they travel directly from the factory. It would be very unfortunate, if the small trip between the delivery truck and your home, the furniture pieces are subjected to unnecessary damage. Curb-side delivery is highly beneficial for the consumer, as the consumer himself can take the effort and time to appropriately maneuver the furniture inside the home without any risk of a rushed delivery being performed by the freight delivery company.

What kind of leather do you use on your leather sets ? Is it real leather ?
We use top-grain leather on all our sets. The sitting area (where your body touches the furniture when you sit on it) is all real leather. On back and sides we use leather match.

What if I received furniture and I don't like it?
We are so sure that you will love our quality products that we offer you this iron clad guarantee. If  you are not 100% satisfied with any single item purchased, you may return the item for a full refund within 14 days from the day you receive the item.
The refund amount will be the full purchase price of the FURNITURE item without any re stocking charge (shipping cost is not refundable).  The item must be in its original (new) condition and packaging and prior authorization must be arranged by phone or emailing. Customer is responsible for return shipping cost.

What if my furniture arrives damaged ?
This is highly unlikely. We take a very good care of packing and less then 2% of shipments got any damages. But in case of damage here is what you will need to do. When the freight company delivers your freight, you will need to inspect the outside packaging. If the outside packaging is intact the delivery truck will leave. If you notice any damages you will need to indicate that on a bill of lading. When you open the packaging, should you notice any damages or defects, please call our customer service at 800-637-5596. We will ask you to email us a couple of digital pictures showing the damage, and we will work with you to resolve all issues until you are completely satisfied. We will either replace the damaged item at our expense, or send you a replacement part or the whole item. Rest assured your 100% satisfaction is our main concern.

How often do you get new styles in stock ?
Every week. And we update our website daily with new items and deals.

What is the Waiting List?
The waiting list was created specifically for customers who are interested in receiving a notification of item’s availability back to stock. Signing up to our waiting list acts as a convenient alert system, where we contact you vie email and/or phone to follow up on your waiting list request. Please note, although, the expected arrival date (shown on the item’s page) provides accurate information, it is still an estimate. Our waiting list subscribers receive notification immediately upon desired item(s) arrival. Once notified, you will be able to place an order on first come, first serve basis.

Do you ship to Alaska and/or Hawaii?
We do ship to Alaska and Hawaii. Please give us a call for details. We will be delighted to assist you.

Do you have a layaway plan or provide any type of financing options?
Unfortunately, we do not offer either at this time. We are working on creating some sort of financing plan. Please keep checking back on our website for more information

Can I pay with a DEBIT Card?
Yes, you definitely can as long as you have the Visa or Master Card logo displayed on your debit card. Please note, many debit cards have a security precaution, which limits how much you can spend in one-day. If you are experiencing a problem at the check out page where your debit card is rejected, the solution is very simple. Please call up your debit card bank issuer (the phone number is on the back of the debit card). Tell your bank representative that you are making a large online purchase in the approximate amount of $xxxx; this way the bank will increase your spending limit for your purchase. Now you can go back to the check out page and complete your order.

Is there a sales tax? 
The 7.0% New Jersey sales tax is applied only to New Jersey bound shipments and to all pick-ups from our New Jersey locations.

Is it possible to obtain a leather swatch or a sample of a wood finish on a bedroom? 
Yes, we will gladly ship it to you at no charge. Please provide us with your shipping address and a desired item's model number.
Please email the information to support@modernlinefurniture.com

This all seems too good to be true. What's the catch?
No catch, but years of work and an idea for affordable contemporary furniture that could be made at our own factories and sold directly to the customer.

Is it possible to establish a commercial furniture-vending account with Modern Line Furniture?
Yes, we do welcome vending and industrial designers accounts.
Please download and submit the following form to us: Commercial_Form

Do you rent out furniture for special projects, shows and events?
Yes, we do! Please submit the following form to us:  Rental_Form

Are you a business or a special event planner looking for specific designs to meet you criteria? 
We are here to help! We can help you draw up the plans and recommend you the best suited furnishing for your space and budget.Our success stories include furnishing major events, shows, restaurants, clubs, lounges and corporate environments.Our commercial account representatives are ready to accommodate all of your requests. Please submit the following form to us: Event Planning